General Hauntu Experience FAQs

Hauntu is an immersive experience that combines theatrical performances with live actors, role playing and decision making in delivering a horror and mystical story.

Hauntu is available at The LINC, KL and The Curve, Damansara with both having two different settings and storylines.

Hauntu is not an escape game hence you are not required to solve any puzzles. At Hauntu,

  • You will be guided by professional actors, following their guidance, carry out tasks and ask them questions if you want to.
  • You will choose your path to get different endings as the fate of your Hauntu adventure lies on the decisions you make.
  • You will meet characters depending on the outlet that you choose. For instance, In The Linc, you’ll meet hotel workers and owners. In The Curve, you’ll meet traditional performers and dance instructors.

There is more than one ending in the two experiences and the decisions made during the 1 hour experience determine the ending you’ll get.

Be observant to every detail delivered by the actors and get your desired outcome. You can always come back to replay the experience and episodes for a different ending.

It is an interactive horror house experience. The best way to describe it is being part of a movie set while it is being filmed, with new scenes unfolding as you make your way through the Colle Eastern Hotel.

The episodes available differ based on our outlets.

At The Linc, KL, there are 3 different episodes set in The Haunted Colle Eastern Hotel that each tells a different story and are set in 3 different eras - the 50s, 80s and 90s

The Curve outlet features a brand new story set in The Mystical Seri Panggung Academy and will currently feature only one episode.

Please follow our Instagram, Facebook, and Twitter for all of Hauntu's latest update.

Hauntu only showcases one episode at a time. Hence, you will only be playing the current episode that is being shown.

The whole experience will be conducted in English.

There is a minimum of 2 people to a limit of 10 people max per entry. If your group has fewer than 10 people, you will be grouped with other individuals in the same session. If your group has more than 10 participants, please make a separate booking.

Yes, you may be grouped with other strangers during your session, However you may opt for a private session and have the entire experience to yourself.

To book for a private session, you need to select +9 players when making booking.

THE LINC KL

Day(s)Opening TimeShow TimeLast SlotClosing Time
Mon, Weds – Fri:2.00pm2.30pm9.30pm11pm
Saturday - Sunday:11am11.30am9.30pm11pm

*Hauntu at The Linc is open every Tuesday at 4PM onwards.

THE CURVE PJ

Day(s)Opening TimeShow TimeLast SlotClosing Time
Mon, Weds – Fri:2pm2.30pm9.30pm11pm
Saturday - Sunday:11am11.30am9.30pm11pm

*Hauntu at The Curve is open every Tuesday at 4PM onwards.

The entire experience will take about 60 minutes including a safety briefing, storyline briefing, gameplay and debriefing after the experience.

Do arrive 5 minutes early for verification, safety briefing & story briefing. We reserve the right to refuse entry and/or cancel your booking in case of any late arrival.

You may visit this link to book a session with us.

You can now book online! We accept FPX banking & E-Wallet such as Touch & Go, Grab and Shopee for now and will expand the payment options later.

The minimum age to enter without adult supervision is 15 years old. The experience may not be suitable for young persons between the ages of 8 - 14, but we do have some who enjoyed the experience. They will need to be accompanied by an adult if they are required to participate. Children 7 and under are strictly not allowed to enter.

For safety and legal reasons, please do not ask our employees to look after your children.

The key word is comfortable. Heels and skirts are not recommended as there will be crawling involved throughout the experience.

Unfortunately, we do not recommend those with heart conditions / disabilities or are pregnant to play Hauntu as it is a scare experience and contains crawling. Any entry will be at your own risk

There will be school sized lockers for you to keep your belongings, however, we advise you to travel light. The locker keys will be handed for you to hold till the end.

The entire experience would still deliver the same story called A Mother’s Wish. You must preselect a path before visiting Hauntu The Curve when making a booking because one part of your journey is different depending on what path you chose.

Note : The paths are available on certain days.

Game Rules

You shall comply with all instructions as may be given by Hauntu from time to time and observe all signs and warnings displayed at Hauntu Premises.

Hauntu prohibits the use of drugs and alcohol in the Hauntu Premises and has the rights to refuse you entry to Hauntu Premises if Hauntu has reason to believe that you are under the influence of drug and/or alcohol.

You shall make the payment for the experience at Hauntu Premise or Online. You shall not be entitled to a refund in the event that you are found to be in breach of any of the terms and conditions contained in this Agreement unless otherwise agreed by Hauntu.

You acknowledge that even under the safest conditions of practice, there exist some degree of inherent risk which are beyond the reasonable control of Hauntu, its officers and employees and hereby agree to assume the risk in relation to the participation in the Experience.

You shall not be involved in any of the following activities:
(a) conduct which may cause any disturbances to other users of Hauntu Premises or otherwise cause any disturbances to Hauntu in providing services to its customers or potential customers such as Vandalism, taking down frames and causing damage to game props or hardcopy material;
(b) conduct which may cause any harm or injury to anyone or otherwise put yourself or any person in danger such as violent acts, moving heavy furniture and reaching out ceiling; and
(c) jumping, running and putting unnecessary stress (brute force) on any property or equipment located on Hauntu Premises.
(d) Smoking, Eating and Drinking inside Hauntu Premises.

Without prejudice to other rights Hauntu may have under this agreement or at law, Hauntu shall have the right to refuse to grant you access to Hauntu Premises or any part thereof if you are found to be in breach or Hauntu has reason to believe that you may be in breach of any of the terms and conditions contained herein.

Special Events (Team Buildings, Birthday Parties and etc.)

Unfortunately, we do not host birthday events due to capacity limitations.

Please refer to this link for more information about team-building at Hauntu. Min 20 pax is required to be entitled to the corporate rate.

Booking, Payment, Discount & Refund Policy

It is highly advisable that you to make an online booking to secure your place. Please proceed to this link to make an online booking now!

Payment can be made online. Book your slot and checkout. We take FPX Banking and E-Wallets such as Grab, TnG and Shopee Pay.

i) Partial or full refunds are strictly not allowed for any scenarios, with the sole exception being technical issues (e.g., props malfunction) arising from circumstances beyond Hauntu’s control (e.g., technical errors) that prevent us from delivering the intended game experience.

ii) Partial or full refunds are not provided in instances where the number of players who show up is less than the quantity booked or in the event of a no-show during the game.

For any appeals or feedback, please email us at info@ihauntu.com

 

You are allowed to reschedule your booking once without incurring any charges, provided that the rescheduling is requested at least one hour before your scheduled session. Additional fees may apply for any subsequent rescheduling or changes made after the initial one-hour grace period. If you exceed the one-hour grace period, a minimum rescheduling fee of RM30 will be incurred for each subsequent rescheduling.

You are required to make a booking with the student promo code. Please read the T&Cs carefully before making your booking.  

You may refer to the available promotions here or follow @hauntumy on Instagram and Facebook as we post deals and updates there! Never miss out on our offers, announcements & special events.

Location

Click on this link if you’re getting here by car. If you’re getting here by LRT the nearest LRT station is Ampang Park LRT Station. We are located opposite G-Tower Hotel.

Address:
2-9, Level 2, The LINC KL,
360 Jalan Tun Razak,
50450, KL

Click on this link if you’re getting here by car.

If you’re getting here by MRT, the nearest MRT station is the Mutiara Damansara MRT Station. We are located only 5 minutes from the MRT Station.

Address:
348, Level 2, The CURVE,
6 Jalan PJU 7/3,
Mutiara Damansara
47810, PJ