General FAQ

HauntU is an immersive horror experience with an amazing cast of actors, special effects, and staged scenes. We strive to bring you a truly unique and interactive walk-through horror experience that engages all senses.

HauntU is a theatrical horror experience. You and your friends will be moving from room to room, maze after maze, guided by our professional actors.

The episodes are set in 3 different eras that work together to reveal the dark secret of the Colle Eastern Hotel.


Day(s)Opening TimeShow TimeLast SlotClosing Time
Monday – Friday:10am2.30pm9.30pm11pm
Saturday - Sunday:10am11am9.30pm11pm


The key word is comfortable. Heels and skirts are not recommended as there will be crawling involved throughout the experience.

The episodes each tell a different story and are set in 3 different eras - the 50s, 80s and 90s.

Please follow our Instagram, Facebook and Twitter for all of HauntU’s latest updates. 

It is a haunted experience. The best way to describe it is being part of a movie set while it is being filmed, with new scenes unfolding as you make your way through the Colle Eastern Hotel.

The entire experience will take about 1 hour 30 minutes.

The minimum age to enter without adult supervision is 15 years old. Young persons 8 - 14 will need to be accompanied by an adult. Children 7 and under are strictly not allowed to enter. As there will be jump scares and crawling, we advise against pregnant ladies and senior citizens from entering as well. All admissions into HauntU is at your own risk.

There is a limit of 10 people max per entry. If your group has fewer than 10 people, you will be grouped with other individuals in the same session. If your group has more than 10 participants, please make a separate booking.

We need you to come 5 minutes early so that you can collect and pay for your entry ticket. We reserve the right to refuse entry and/or cancel your booking in case of any late arrival.

Due to limited sessions available per day, we unfortunately have to group smaller groups and individuals together. However, private sessions are available at RM580 per session if you wish to have the experience all to yourselves.


Colle Cafe is a functioning cafe where you can purchase drinks, snacks and desserts before and after each session *Subject to availability.

We also sell merchandise such as T Shirts, postcards and more at Colle Cafe.

Day(s)Opening TimeLast Call
Monday – Friday :1pm9.30pm
Saturday - Sunday:10am9.30pm

Special Events (Team Buildings, Birthday Parties and etc.)

Yes you can! Please contact our marketing team for more info at

Because it’s new and exciting. Other than that, it may be customisable to the needs of your company’s team building goals within the limit of HauntU. Please contact our marketing team for more info at

Yes. Depending on your needs, we can provide catering, a gathering space and a projector for your group activity.

Booking, Payment & Discounts

It is highly advisable that you to make an online booking to secure your place. Please proceed to this link to make an online booking now!

Payment is on arrival. We take cash, MyDebit, Visa, and MasterCard among other methods of payment. Our reception will be happy to assist you with any payment inquiries.

We post deals and updates on our social media.Please follow @hauntumy on Instagram, Twitter, and Facebook and never miss out on our offers, announcements and special events.


Click on this link if you’re getting here by car. If you’re getting here by LRT the nearest LRT station is Ampang Park LRT Station. We are located opposite G-Tower Hotel.

2-9, Level 2, The LINC KL,
360 Jalan Tun Razak,
50450, KL