General FAQ

HauntU is an immersive horror experience with amazing cast of theatrical actors, special effects, stages, and scenes in a truly unique and exciting walk-through experience that you see, hear, touch, smell and feel.

HauntU is a theatrical horror experience. You and your friends will be moving from room after room, maze after maze, guided by our professional actors.

The episodes encompasses 3 different eras revealing the dark secret of the Colle Eastern Hotel.


Day(s)Opening TimeShow TimeLast SlotClosing Time
Monday – Friday:10am2.30pm9.30pm11pm
Saturday - Sunday:10am11am9.30pm11pm


To find out our price list, click on this link to find out more.

The key word is comfortable. Heels and skirts are not recommended as there will be climbing and crawling involved throughout the experience.

The story of Colle Eastern Hotel is spread out through 3 different eras which will be told in each episode. The 1950s, the 1980s and the early to mid-1990s

For now, we are going to showcase each episode for a few months before releasing the new episode. Please follow our Instagram, Facebook and Twitter for all of HauntU’s latest update.

It’s a haunted experience. It’s like watching a filming of a movie, but the difference is, you are part of the movie as you make your way through the halls of Colle Eastern Hotel.

The entire experience will take about 1 hour 30 minutes.

Minimum age to enter is 15 years old. Age from 8 to 14 required adult supervision. Age 7 and below are strictly not allowed to enter. As there will be jump scare, crawling and climbing in the experience, pregnant ladies and senior citizens are not advisable to enter. All admission into HauntU is at your own risks and responsibility.

A maximum of 10 people per entry. If your group is lesser than 10, we will group you with other small groups. Meaning that during entry you will experience Hauntu with strangers. If your group has more than 10 participants, please make a separate booking.

We need you to come 5 minutes early so that you can collect and pay for your entry ticket. We reserve the rights to refuse entry and/or cancel your booking in case of any late arrival.

Yes. During entry we will group you with other smaller group hence you will start and end with strangers.


Colle Café is an establishment where you can get refreshing drinks, snacks and desserts before starting the game. *Subjected to availability.

Our merchandises such as HauntU’s t-shirt, post-cards and so much more can be purchased at Colle’s Café.

Day(s)Opening TimeLast Call
Monday – Friday :1pm9.30pm
Saturday - Sunday:10am9.30pm

Special Events (Team Buildings, Birthday Parties and etc.)

Yes you can! Please contact our marketing team for more info at

Because it’s new and exciting. Other than that, it may be customizable to the needs of your company’s team building goals within the limit of HauntU. Please contact our marketing team for more info at

Yes. Not only we provide catering services, but we also provide you with a gathering space and a projector for your team building needs. Please contact our marketing team for more info at

Booking, Payment & Discounts

It is highly advisable that you to make an online booking to secure your place. Please proceed to this link to make an online booking now!

It would be payment upon arrival. We take cash, MyDebit, Visa, and MasterCard among other methods of payment. Please inquire at our reception counter for other methods of payment available.

Please check out our social media for all updates, discounts and promotions. Visit, like and follow our social media handle @hauntumy on Instagram, Twitter, and Facebook to be the first to find out everything current about HauntU.


Click on this link if you’re getting here by car. If you’re getting here by LRT the nearest LRT station is Ampang Park LRT Station. We are located at opposite G-Tower Hotel.

2-9, Level 2, The LINC KL,
360 Jalan Tun Razak,
50450, KL